Privacy Policy

Last Updated: August 1, 2026

At Craft Makeup Studio ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our mobile application.

1. Information We Collect

We collect information that helps us provide you with seamless luxury beauty and makeup artist booking services:

• Personal Identity Information: Full Name, Email Address, Phone Number.
• Location & Address Details: Event venue address, home address, city, state, and pin code for artist assignment and service delivery.
• Booking & Transaction Data: Service choices, appointment dates, payment confirmation receipts via Razorpay (we do not store raw card numbers or CVV).
• Device & Usage Information: Push notification tokens (for appointment updates), device model, operating system version.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and confirm makeup artist appointment bookings.
• To send real-time SMS, Email, and Push notifications regarding booking status updates.
• To enable direct communication between clients and assigned makeup artists.
• To process secure payments via licensed payment gateways (Razorpay).
• To improve app performance, prevent fraud, and comply with legal requirements.

3. Data Sharing and Third-Party Disclosure

We respect your privacy and do not sell, rent, or trade your personal data. We only share necessary information with:

• Assigned Makeup Artists: Name, phone number, and venue address to enable doorstep service delivery.
• Payment Processors: Razorpay for PCI-compliant payment authorization and processing.
• Push Notification Service: Apple Push Notification service (APNs) and Firebase Cloud Messaging (FCM) for status alerts.

4. Data Retention & Deletion

We retain your personal data for as long as your account remains active or as required to provide services. You have the right to request deletion of your account and associated personal information at any time via our Account Deletion Request Page.

5. Security of Your Information

We implement industry-standard encryption, SSL protocols, and access controls to keep your data secure against unauthorized access, loss, or alteration.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact our support team:

Email: contact@craftsalonshub.com
Phone: +91 81055 02281